30-Day Money-Back Guarantee

We want you to be completely satisfied with your purchase. If for any reason you are not, we offer a 30-day money-back guarantee on all our products. Simply return the item within 30 days of receipt for a full refund.

Hassle-Free Returns

Our return process is straightforward and hassle-free. Contact our customer service team to initiate the return, and we'll provide you with all the necessary instructions, including our returns address. Please read our T&Cs for full details.

All of our cameras are sold as working condition products. We rigorously test each camera to ensure it is in fit condition for our customers.

Renewed cameras undergo a meticulous service and cleaning process to ensure top quality. This includes optical and mechanical component servicing, battery and light seal replacement, and, for some models, replacement leatherette. Renewed cameras are marked as such in the product description.

Older models with a 'checked' status have been tested and cleaned but do not qualify for our warranty programs.

Fast Delivery

Free delivery is available on all UK mainland orders over £75. We aim to dispatch orders the same working day if placed before our 1pm cut-off. We ship via Royal Mail Tracked 24, a tracking link is shared within our shipping confirmation email.

Secure Packaging

We carefully package all orders in recycled double wall shipping boxes to ensure their safe arrival. We're aiming to convert to a 100% recycled and eco friendly postage system by 2025.